Design and validation of a scale to evaluate the impact of implementing a quality management system in schools
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Revista complutense de educación. 2017, v. 28, n. 4 ; p. 1211-1226Resumen:
Implementation of quality management systems in educational organisations is a fact in many countries. Schools adopt systems to establish an improvement plan, based on evaluating everything they do, thus searching for continuous improvement. Objective evidence of the improvement and changes must be gathered and tools and techniques are thus required to evaluate all of these changes. It presents a scale with a design and an analysis of its technical characteristics, using a total sample of 709 teachers and principals of 29 primary and secondary education schools of Spain.
Implementation of quality management systems in educational organisations is a fact in many countries. Schools adopt systems to establish an improvement plan, based on evaluating everything they do, thus searching for continuous improvement. Objective evidence of the improvement and changes must be gathered and tools and techniques are thus required to evaluate all of these changes. It presents a scale with a design and an analysis of its technical characteristics, using a total sample of 709 teachers and principals of 29 primary and secondary education schools of Spain.
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